Service & Support – Our Service & Support is available to our national and international customers in Germany, but also multilingually and comprehensively for our European customers with advice and assistance – we are constantly expanding our service network.
Service & support network
In addition to our own service technicians, we work together with the competence centers of other national and international partners and thus already cover extensive areas of Europe.
Our technicians install and maintain our systems and are specially trained by us for this task. In order to be able to offer the optimal and most efficient service, they are constantly provided with training on customer-specific constellations.
Online & telephone support
Flexibility and competence
For the constant assistance of our customers and partners, our Service & Support is available both by telephone and via our web portal to provide quick and efficient assistance with any challenges.
To assist international customers and partners, our hotline is of course multilingual and can therefore also process inquiries from international customers in English.
Other languages are possible on request and can be defined with the respective sales area.